Services
Providing parent-level care, when pet-parents can't
Daytime
Drop-in visits - Choose between 1-2 (or more) hours for SPP to feed, provide a potty break, play & just hang out. You select the activities your pup will love - we do the rest!.
All Day Sitting - We will stay the entire workday (8 hrs).
30 min. walk - In your neigborhood
Dog park visit - Staff will bring your pup to the local dog park for some play time.*
Pet Taxi - SPP will safely transport your pet(s) to where they need to be at the time they need to be there..
Overnight
Overnight sitting/sleepover- A caring staff member will stay in your home with your pet(s) from 7PM until 7AM. Consecutive overnights require a day-time drop-in for a bathroom break.
Round-the-clock Sitting - We will stay at your home, with pets all day/night. Sitter will have 3 hrs/day away from your home.
Bed & Breakfast - Staff will spend 60 min. in the evening to feed, play & cuddle before bed time. They will return in the AM and repeat.
Wedding day/pics - We can handle your pup during pictures, the ceremony, etc. & allow you to focus on your special day.
Pet taxi - We can chauffer to the vet, a friends house or anywhere else you need.
Pet road trip - If your pet is at point A, and is needed to be at point B, we can help. Whether moving or taking an extended trip, we can transport your pet by car to the desired location.
Yard cleanup - SSP can regularly patrol your yard to reove the accumulated dog paddys. SPP offers a weekly pick-up program to keep the yard somewhat waste free.
Additional Services
Schedule a 30 min. introduction! An SPP team member will visit you and your pets at your home. There we can better understand the where you need help filling "care gaps". We will get to know your home for future service visits and also get to know all of your pets! This helps us align sitter to job.
Service Pricing
Holiday Reservation Policy -
During a holiday week, a min. of 3 nights are req. for overnight booking - Holiday premium +20/dog
Holiday period considered actual day, along with 3 days post & prior
Cancellations prior to 7 days of service = full refund of deposit
>7 days cancellation notice forfeits 50% of deposit
>48 hours cancellation notice forfeits 100% of deposit
Consults
We offer time period flexibility, to meet the needs of you and your pets. Whether they just need a tuck-in at bed-time or a friend to be there throughout the night - we can be there for both of you!
Our introductory 30 min consult/meet & greet helps us get to know your pup(s) - their personalitiey, diet, likes/dislikes, etc.
We also offer pet parents the opportunity to consult with our experts on any pet topic. We promise, if we don't know the right answer...we will find it!
SPP's objective is to make your pet's experience as close to their regular routine, as possible. A section of the intake form provides you the opportunity to tell us everything that you think we should Know. Meal times? Favorite toys? Anxiety triggers, etc.
Reservation/Payment Policies -
To complete a reservation, 50% deposit is due at the time of booking. SPP does not guarantee reservations unacompanied by a 50% deposit.
We can be your pup's chauffer! we're available to provide your pets a safe ride to the vet, Grandma's, or even your new house across the country (call for details).
Tired of backyard biscuit pickup? We can take care of it weekly with our maintenance program.
SPP Promise
Substitute Pet Parents promises to operate with a high level of professionalism, expertise & integrity. We promise to love and care for your furry family members as if they were one of our own. We promise to be accessible, transparent and authentic. professional?
All SPP team members have passed a background screening and staff interview.
All SPP staff have successfully completed First Aid training
SPP customers always recieve a post-visit note and a pic(s) of your pet during our watch.
SPP's policy will cover vet bills of $5k for pet injury on SPP's watch
24/7 emergency help is available. We've got your back.
FAQs
What is "home boarding"?
What are the benefits of "home-boarding"?
Can I provide input into my pup's schedule/activities?
Is your staff trained for emergency situations?
How can I book a service with SPP?
Click on the"Book a service" button below or send us an email: info@substiyutepetparents.com
Pets, much like people, don't like change. Familiarity breeds contentment. When boarding at home, there is only one variable - new people. In comparison, outside kenneling dramatically alters ALL daily elements of life for your pet,
Yes, All staff are Red Cross certified in CPR, holds a current NAPPS pet sitting certification. and Red Cross pet sitter certification.
Additionally, SPP staff have an on-call veterinarian available on-demand for emergencies.
Yes! Provide as much input as you would like. Simply add your directions on the intake form.
Do you offer dog training?
Currently, no. That said, we can help reinforce existing training during our shifts.
Can you help with dog socialization
Yes. We can bring a non-aggressive dog to your house or a neutral location for socialization or play.
Do you offer longer-term house/pet sitting?
Yes. We would likely be able to occomdate an extended term need. Our ability to accomodate such requests improves with advance notice.
Does SPP keep a copy of my house key?
With our lockbox program ($6/month), your house will not leave your property. We provide a secure lockbox for your use. Your sitter will use your code to access the key upon arrival. They will return the key to the lockbox when they leave the property.
Do you offer promotions? Discounts?
Yes, see price schedule above.
Still have a question? email it to us a info@spp.com
No. Substitute Pet Parents is a family business that is local to Horry County. A Place for Rover is a software company owned by a hedge fund.
Homeboarding is having a trusted non-family member stay with your pets in your home while your away.
Are discounted rates available for 2nd, 3rd pet?
Yes, SPP occassionally will offer special terms or other incentives to attract new customers. We are always honoring new pet parent referrals. For each new customer that you bring us - we will offer a FREE walk
Do you offer dog grooming?
Currently, no.
What forms of payment does Substitute Pet Parents accept?
Credit, debit, venmo & paypal
Is SPP affiliated with Rover?
info@substitutepetparents.com
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